Happy 2016, everyone! 

As we start a new year, we'd like to continue our tradition of sharing our 2016 resolutions / plans. 

#1 Better Customer Service

• Respond to inquiries within one (1) business day (forgive us if we don't reply over the weekend or holidays, we too, need a break sometimes)
• Fulfillment of paid orders within one (1) business day
• Fewer 'out of stocks' for best selling designs
• Continuation and promotion of 30-day return policy and 30-day free repairs / replacement 

#2 Innovation

• Launch of new product lines. On top of our bag collection, we will be extending functional graphic-design products proudly made in the Philippines
• Launch of new designs; more collaboration with up & coming and established local designers

#3 Curated Content

• Actively collect and share 3rd party content on anything about design around the world to you. Of course, the only way to get the information is to sign-up to our newsletter, follow us in Facebook, Instagram, or read our blog
• We will be sharing curated content at least once a week

#4 Promotions

• Contests to reward engaged & loyal customers
• Discounted pre-selling of any new launches to reward Early Birds

We know it's not a lot but we try to keep it simple. As you may or may not know, we are a lean team so we want to focus on what we know we can deliver.

We're sure that you have set-up 2016 resolutions for yourself. Feel free to share them with us so we can work another great year together! :)